hanabi Football SportsbookLiga 1, Piala AFF, QRIS & e-wallet Deposit

DANA deposit and withdrawal

We at hanabi integrate DANA as a primary e-wallet partner for Indonesian users. To deposit via DANA on our platform, log into your verified hanabi account, navigate to the Deposit section, and select DANA from the payment-method list. Enter your desired amount (descriptive range: typically our welcome offer–our welcome offer per transaction), and we generate a payment link. Scan the QR code with your DANA app or click the link to authorise the transfer from your DANA wallet. The funds arrive in your hanabi account within subject to verification; you receive an SMS confirmation. For withdrawals, select DANA under Withdraw, confirm your linked DANA account number, and submit the request. We process withdrawals within subject to verification during business hours. Your DANA wallet receives the funds automatically. Transaction history is visible in both your hanabi account and DANA app, giving you full transparency. If a deposit or withdrawal stalls, check your DANA account balance and ensure your account is verified on hanabi.

OVO and GoPay usage

OVO and GoPay are popular alternatives on hanabi, especially for users in Jakarta, Surabaya, and Bandung. Both e-wallets operate similarly: open your hanabi account, go to Payments, and choose OVO or GoPay. Enter your phone number linked to the e-wallet and the deposit amount. You are redirected to the OVO or GoPay app to approve the transfer. Funds settle within subject to verification for OVO and subject to verification for GoPay, depending on network load. Before your first OVO or GoPay deposit, verify your hanabi account via KYC (national ID photo and selfie). This verification ensures both platforms meet regulatory requirements and protects your account. Withdrawals to OVO or GoPay follow the same process in reverse: request a withdrawal, select your preferred e-wallet, and confirm. Funds return to your OVO or GoPay balance within subject to verification. Both methods are mobile-first; you can deposit and withdraw from a low-data connection.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) offer an alternative for users preferring traditional bank transfers. On hanabi, select "Bank VA" at checkout and choose your preferred bank: BCA, Mandiri, BRI, or BNI. We generate a unique 16–18 digit virtual account number tied to your hanabi account. Transfer the deposit amount from any bank account (yours or someone else's) to this VA number using your bank's mobile app or ATM. The transfer settles within subject to verification, depending on the originating bank. Once cleared, funds appear in your hanabi account automatically. Virtual accounts remain active as long as your hanabi account is open, so you can use the same number for multiple deposits. For withdrawals, request a bank transfer from hanabi, specify which bank account to credit (must match your verified identity), and submit. We verify the account details and send the funds within 24–48 hours (faster for Bandung and Jakarta branches). Bank transfer fees are typically borne by your bank, not hanabi.

Fees, limits and verification

Hanabi does not charge platform fees on deposits or withdrawals via DANA, OVO, GoPay, ShopeePay, QRIS, or bank VA. Your bank or e-wallet provider may apply small standard fees (usually none). Typical account preferences range from our welcome offer (minimum) to our welcome offer (daily maximum per payment method), though limits may vary by account status and payment partner. Withdrawal limits are similar; high-volume players may request higher limits after KYC approval. All users must complete KYC verification before withdrawing — submit a clear government ID photo and a selfie holding your ID. Verification takes subject to verification during service hours and is required by law. Account limits reset daily at midnight Jakarta time. Promotional bonuses carry separate play-through requirements; you cannot withdraw bonus funds directly, only winnings earned from them. Review the Promotions and Payment Guide pages in your account for current limits and terms.

Resolving a stalled transaction

If a DANA, OVO, GoPay, or bank VA deposit does not appear in your hanabi account within the standard window (subject to verification depending on method), first check your payment app or bank statement to confirm the debit. If the transaction is confirmed as sent, log into hanabi, navigate to Deposit History, and note the transaction ID and timestamp. Wait an additional hour; sometimes transactions clear slowly during peak traffic. If funds still have not arrived, contact our support team at [email protected] or via live chat with your transaction ID, amount, and payment method. We investigate deposits within one business day and can manually credit your account if the transfer was successful on the payment partner's side but lost in routing. For withdrawals that are delayed beyond 48 hours, check your email and SMS for any verification requests from your bank. Some banks flag unfamiliar account numbers as suspicious and may require you to confirm the transfer via your bank app. Contact your bank's customer service to approve the hanabi account transfer, then notify our support team. We work with payment partners to expedite resolution.